A sketch layout and related quote and general specification is then prepared. Discussions and reviews of the conceptual design lead to the preferred option and ultimately to completion of contract terms.

	Sales
Enquiry received By: - Phone - Post - Fax - E-mail Preliminary/Outline investigation Survey/Consultation Layout Options: Windows - Velux - Dormer - Other Stairs - Open or closed thread - Winder - Cut string or otherwise - Landing - Handrail required Usage requirements Cost estimation Contract preparation and agreement

	Design
Architectural: - Layout - Size & Shape - Windows - Access - Style - Finishes. Structural: - Modification of existing - Loading - Roof - Floor - Stairs - Walls Electrical Services: - MCB Board - Outlets - Power - Lighting - Phone - TV - Intercom - Sound -Data Mechanical Services: Heating - Space - Water - Floor - Boiler Capacity - Radiators - Spec & Styling - Other Plumbing - Drainage - H&C Services - Pumping and Pressure - Sanitary ware - Spec. & Styling Fire Protection & Escape Provision: - Windows - Sizes/locations - Smoke detection & alarm system. Fire ratings Floors/ Walls: - Doors - Components